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Privacy Policy

Privacy Policy

Effective date: August 31, 2026

ROC Carbon Company (“ROC Carbon,” “we,” “us”) respects your privacy. This policy explains what information we collect when you visit roccarbon.com, how we use it, who we share it with, and the choices you have.

Information We Collect

Information you provide. When you submit a contact or quote request form, we collect the details you enter, such as your name, company, email address, and phone number. We use this information to respond to your inquiry.

Information collected automatically. When you browse the site, we and our service providers automatically collect information through cookies and similar technologies, including your IP address, browser and device type, pages viewed, referring website, and interactions with the site. If you arrive from an online advertisement, campaign identifiers (such as Google click identifiers) may also be collected.

Cookies and Tracking Technologies

Cookies are small text files stored on your device. We use them in these categories:

  • Necessary: required for the site to function and to remember your cookie preferences. These cannot be switched off.
  • Analytics: help us understand how visitors use the site so we can improve it.
  • Advertising: used to measure the performance of our advertising and to show more relevant ads on other websites.

Analytics and advertising cookies are set only if you accept them through our cookie consent banner. You can change or withdraw your consent at any time using the cookie settings icon that remains available on every page.

Third-Party Services We Use

How We Use Information

  • Respond to inquiries and provide quotes
  • Operate, secure, and improve the website
  • Measure the effectiveness of our marketing and advertising
  • Comply with legal obligations

Data Retention

Form submissions are kept as long as needed to handle your inquiry and maintain our business records. Analytics data is retained according to each provider’s settings (Google Analytics data is retained for up to 14 months by default). Consent preferences are stored in a cookie for up to 12 months, after which you will be asked again.

Sharing of Information

We do not sell your personal information. We share information only with the service providers listed above, who process it on our behalf, and where required by law.

Your Rights and Choices

  • Cookie consent: reject or customize non-essential cookies via the consent banner, and change your choice anytime from the cookie settings icon.
  • Access, correction, deletion: you may request a copy of, correction to, or deletion of the personal information we hold about you.
  • Opt out of targeted advertising: use the opt-out links above, or industry tools at aboutads.info.
  • California residents: you have the right to know, delete, and opt out of the sale or sharing of personal information under the CCPA/CPRA. We honor Global Privacy Control signals where required.
  • EU/UK visitors: non-essential cookies are used only with your consent, which you may withdraw at any time.

Security

We use reasonable technical and organizational measures to protect the information we collect. No method of transmission over the internet is completely secure.

Children

This site is intended for business audiences and is not directed to children under 16. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The effective date above reflects the latest revision.

Contact Us

Questions or requests regarding this policy or your personal information can be sent to ROC Carbon Company via our contact page or by phone at the number listed on our website.