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Shipping / Receiving Clerk

Job description

Summary: Packages and ships products accurately and timely to meet customer requirements and adhere to ROC Carbon Company quality processes and procedures. Helps drive Shop productivity and profitability by working closely with shop team, Shop Leadman, and Operations Manager to continually increase efficiency and make improvements in the workplace. Exudes outstanding customer service to both internal and external customers and helps drive the business.

Essential Duties and Responsibilities include the following. Other duties may be assigned. Shipping/Receiving Clerk:

  • Maintains an organized, clean, and well-marked warehouse system for “Finished Parts”.
  • Prepares goods for shipment in a damage-free manner, and interfaces with delivery service personnel to ship and receive goods.
  • Maintain accurate and timely inventory records.
  • Maintains clear, legible labels for proper identification of each inventoried item.
  • Keeps accurate shipping records on when shipments were made, by what mode of transportation and at what cost.
  • Ships orders within 24 hours of receipt of necessary paperwork, parts etc. as outlined by company policy.
  • Notifies Inside Sales and Supervisor immediately, when it is determined that an order will not be shipped by its scheduled delivery date.
  • Receives, unloads and/or unpacks, and immediately inspects for damage, all items shipped to ROC Carbon Company, unless marked personal or confidential.
  • Records and reports all items received, following company procedures for anything received as incorrect, or damaged during shipment.
  • Notifies appropriate employee and/or department supervisor when material has been received, and provides same with all receiving paperwork and packing slips.
  • Posts inventory items shipped or received into computer system daily.
  • Maintains accurate information in computer system of all inventoried items, on-hand, in-production, committed, etc.
  • Verifies that material and parts on-shelf are recorded and accurately accounted for in WorkFlow system; Takes necessary action to reconcile and correct any discrepancies.
  • Maintains accurate records and closes completed job orders on daily basis.
  • Performs other duties as assigned by supervisor.


To perform the job successfully, an individual should demonstrate the following competencies:

Analytical – Synthesizes complex or diverse information; uses intuition and experience to complement data.

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.

Communications – Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Customer Service – Responds promptly to customer request (internal/external); Responds to requests for service and assistance; Meets commitments.

Cost Consciousness – Works within approved budget; Develops and implements cost saving measures, where appropriate; Conserves organizational resources.

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.

Problem Solving – Identifies and resolves problems in a timely manner and works through proper channels; Gathers and analyzes information skillfully; Assists in developing alternative solutions; Works well in group problem solving situations.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High school graduate and/or equivalent work experience.

Language Ability:

Ability to read, analyze, and interpret common technical information; Ability to respond to common inquiries and/or issues raised from internal or external customers.

Math Ability:

Displays mechanical aptitude; Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

Microsoft Office, WorkFlow System, E-mail, Shipping/Receiving softward

Certificates and Licenses:

No certifications needed

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee is occasionally required to stand. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Job Type: Full-time

Pay: $20.00 – $22.00 per hour

Expected hours: 40 per week


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday


  • Shipping & receiving: 5 years (Required)


  • English (Preferred)

Ability to Commute:

  • Houston, TX 77043 (Required)

Ability to Relocate:

  • Houston, TX 77043: Relocate before starting work (Required)

Work Location: In person